The following example shows how to set OEM information. Microsoft-Windows-Shell-Setup | OEMInformation Applies Toįor a list of the Windows editions and architectures that this component supports, see Microsoft-Windows-Shell-Setup. Support phone number is not shown in the Get Help app. Support hours are not shown in the Get Help app. The Model name displayed in the Get Help app is now based on your System Product Name value, as defined in System Information (msinfo32.exe).
For this release, if SupportProvider is not present but the deprecated value Manufacturer is, it will still be used to support upgrade scenarios. "Contact Contoso Support" vs "Contact Contoso"). This enables you to differentiate the name of your support app or website from the name of your brand if desired (i.e. When SupportProvider is provided, it will override the System Manufacturer name. The Manufacturer name displayed in the Get Help app is now based on your System Manufacturer value defined in System Information (msinfo32.exe), unless you provide a SupportProvider parameter as part of your OEMInformation. To customize the Get Help app, define SupportURL or SupportAppURL as part of your OEMInformation. If both are supplied, SupportAppURL is used. Required, unless SupportAppURL is present, in which case it is optional. Specifies the URL of the support website for an OEM. If not provided, the default Manufacturer name (from msinfo32.exe) will be used. Add a parameter with a unique value to identify traffic coming from the Get Help app. Required, unless SupportURL is present, in which case it is optional. This change affects context-sensitive (or F1) help and accessing help from the menus for apps shipped with Windows including the shell. If the user is online, the OS opens a browser instance and redirects the browser to an online topic.If the user is offline, the OS launches the Getting Started app.
In Windows 10, the OS disables the help components that shipped in Windows 8 and Windows 8.1 including the Help and Support Windows desktop application (HelpPane.exe).
To learn more about the Get Help app, see Customize the Get Help app. This information includes the OEM’s support name, and a link to either the URL of their support website, or the URL or their support app. HelpPane.exe will continue to exist in the box, but calls to its interfaces will result in one of two outcomes: OEMInformation specifies OEM support information that will display in the Get Help app in Windows 10. Visit the HP OEM Official Site to learn more about the HP OEM Program and obtain. Collaborate with HP to reach new customers and benefit from HP marketing, selling, and technical resources. In Windows 10, the OS disables the help components that shipped in Windows 8 and Windows 8.1 including the Help and Support Windows desktop application (HelpPane.exe). Gain instant recognition and trust HP puts customers and partners first, with a proven track record of trusted partnerships. OEMInformation specifies OEM support information that will display in the Get Help app in Windows 10.